Word 2004 MSKB Known Issues
Microsoft publishes new Knowledge Base articles on a regular basis. Listed below are the articles that pertain to Word 2004, beginning from the official release date of Office 2004 on May 19, 2004. We will attempt to keep this page up to date but you would be well-served to search the MSKB itself if you don’t see your issue addressed. Also, please keep in mind that MSKB articles written for Office/Word X (and sometimes even earlier versions) may apply equally to Office/Word 2004.
** Designates new articles added in July-Nov, 2006.
INDEX
Automation/VBA
MSKB #841488: Microsoft Word 2004 for Mac stops responding when you paste an OLE object in a document. Describes why Word 2004 for Mac may stop responding when you paste an OLE object, such as an equation, in a document.
MSKB #886633: How to use the Application.AutomationSecurity property in Office v.X and in Office 2004 for Mac.
Conflicts (Third-Party)
MSKB #891335: Adobe Acrobat PDFMaker add-ins may cause documents to open or close slowly in Office for Mac programs. This issue may occur when you have the Adobe Acrobat PDFMaker add-ins as startup items in the startup folders of the Office for Mac programs.
Cross-platform
MSKB #841490: You see a warning message instead of document text when you open a Word 2003 document in Word 2004 for Mac. Occurs where an IRM-protected Word 2003 document has its contents deleted after you try to unprotect it by using Word 2004 for Mac.
MSKB #842887: "Permission for this document is currently restricted" error message when you open an Office 2003 document in Office 2004 for Mac.
Fields
**MSKB #187257 (modified July 2006): Cannot set a default Date and Time field format in Word for Mac.
Fonts/Unicode
MSKB #841986: Word Art does not display some Unicode characters in Microsoft Office 2004 for Mac. Why Word 2004 for Mac may not be able to open some documents with embedded Word Art.
MSKB #884403: The Fonts menu in Office for Mac does not appear in the WYSIWYG format.
Graphics
MSKB #841418: The picture may not appear as expected when you view the file in a different program when you use the Save as Picture feature to export a Drawing toolbar object from an Office 2004 for Mac Standard Edition file. Occurs where a Drawing toolbar object does not appear as expected in a different image viewer when you save it in Macintosh Picture (PICT) format in an Office 2004 for Mac program.
MSKB #841421: Image may not appear as expected when you save an image in Office 2004 for Mac Standard Edition and then view the image in a different image viewer. Occurs where an image that contains shadows does not appear as expected in a different image viewer when you save it in Macintosh Picture (PICT) format in an Office 2004 for Mac program.
MSKB #891333: When you try to insert a picture in a document in Word X for Mac or in Word 2004 for Mac, an empty box is inserted instead.
MSKB #894029: How to add a caption to a picture that does not use the "In line with text" wrapping style option for pictures in a Word for Mac document.
MSKB #891332: You cannot freely move a picture in a Word for Mac document.
MSKB #894030: You cannot insert a complete Excel for Mac worksheet into a Word for Mac document.
How-To
MSKB #894495: How to create a form document that has fixed text sections in Word for Mac. Create a form that has editable and non-editable sections in Word for Mac by using the Forms toolbar.
MSKB #914207: How to use contacts in the Office Address Book to create mailing labels Word 2004 for Mac.
MSKB #275013: How to perform a simple data merge in Word for Mac. Create a data merge (mail merge) from data stored in a Word document.
Installation/Upgrades/Licensing
MSKB #841417: "The installation for Office 2004 cannot complete because disk is full" error message when you use the Office Setup Assistant to install Office 2004 for Mac Standard Edition.
MSKB #841419: You receive an error message when you try to use a drag-and-drop operation to perform a full installation of Office 2004 for Mac Standard Edition.
MSKB #894028: You may receive an "upgrade verification" message after you start an Office 2004 for Mac program. Occurs when the Office 2004 upgrade verification program cannot find a qualifying product that was installed on the computer.
MSKB #918963: Description of the Microsoft Office 2004 for Mac 11.2.4 Update. Fixes issue with German Proofing Tools causing unexpected closing of documents in Office applications.
**MSKB #924999: Description of the Microsoft Office 2004 for Mac 11.3.0 Update. Hyphenation is applied correctly to Swiss German content. Properties are retained in large documents. Font does not change to Times New Roman after you use a non-breaking space.
Master Documents
MSKB #894497: How to create a master document and subdocuments in Word 2004 for Mac and in Word X for Mac.
Notebook View
MSKB #841491: The AutoRecover feature does not recover Audio Note files in a Word 2004 for Mac Notebook document.
Performance
MSKB #904335: You experience slow keyboard performance or slow screen update performance when you modify a table in a Word 2004 for Mac document. This problem occurs when the Word 2004 document is located in a shared folder on a server.
Printing
MSKB #904334: A shape with a pattern fill does not print as expected in Word for Mac.
MSKB #841489: Word 2004 for Mac documents that have markup balloons do not print correctly. If you print a Word for Mac document that contains both markup balloons and multiple page orientations, the document prints using only one orientation.
MSKB #889489: How to print business cards in Word for Mac (X & 2004).
MSKB #892957: When you create an envelope, the address that is displayed is incorrect or incomplete in Word for Mac. Occurs when you click to select the "Use my address" check box as the return address.
MSKB #892752: Comments that are in a document do not print in a Word for Mac document.
MSKB #916264: A document prints to the default printer when you try to fax the document in Word 2004 for Mac.
MSKB #920224: The document is not printed correctly when the Highlight Changes and Show Nonprinting Characters features are on in Word 2004 for Mac.
Spelling & Grammar
MSKB #892751: When you try to use the Spelling Checker on some documents or presentations in Office for Mac, you receive an error message.
Templates
MSKB #887299: How to customize and save document templates in Office 2004 for Mac Standard Edition and in Office X for Mac.
MSKB #891334: How to add templates from the Mactopia Web site to the Project Gallery in Office 2004 for Mac. Additional templates are now available on the Microsoft Mactopia Web site.
Troubleshooting (Quits/Freezes/Errors)
MSKB #842646: You receive a "Shared library" error message when you start Office for Mac programs. Applies to Office 2004 Standard Edition and Office 2001.
MSKB #890889: You receive the error "An unexpected error occurred (error code -10660)" when you try to open an Office for Mac document.
MSKB #892428: How to troubleshoot issues that occur when you use an Office for Mac program on a computer that is running Mac OS X 10.2.x or Mac OS X 10.3.x.
MSKB #892749: You receive a "Compile error in hidden module: Autoexec" error message in Office 2004 for Mac.
MSKB #892961: How to troubleshoot problems that occur when you open a file in Word for Mac, in Excel for Mac, and in PowerPoint for Mac.
MSKB #892959: How to troubleshoot Office for Mac documents that open more slowly than expected.
MSKB #892956: After Microsoft Word for Mac stops responding or after you use the Force Quit command to end a Word for Mac session, you may only recover some documents when you restart the program.
MSKB #892960: How to troubleshoot formatting issues in Word for Mac, Excel for Mac, and PowerPoint for Mac documents. The Show feature, Preferences, Compatibility Report, Formatting Palette, Page Setup, Normal template.
MSKB #917381: Error message when you try to start Office 2004 for Mac: "Microsoft Office 2004 is already in use".
Versioning
MSKB #841985: Version comments are not saved when you save a document that has version comments in Word 2004 for Mac or in Word 2002.
